Logotipo de Nedgia de cabecera

Contact

 
 

Contact us

Contact form

If you have any queries about the services we offer, Nedgia has provided a customer service form where you can send any questions or suggestions
Access the form

Provide meter reading

Click the button, position yourself in front of the meter with your mobile and allow camera access.

Frame and scan your meter, keeping it centered on the screen.

Provide reading

Virtual assistant

If what you want is to solve your doubts more quickly, Nedi, our virtual assistant will resolve any doubts you may have about natural gas.
Access the wizard
 
 

Contact us

Contact form

If you have any queries about the services we offer, Nedgia has provided a customer service form where you can send any questions or suggestions
Access the form

Provide meter reading

Scan the QR, position yourself in front of the meter with your mobile and allow camera access.

Frame and scan your meter, keeping it centered on the screen.

Virtual assistant

If what you want is to solve your doubts more quickly, Nedi, our virtual assistant will resolve any doubts you may have about natural gas.
Access the wizard
 
 
If you smell gas or suspect there is a leak

Call the toll-free number
900 750 750

Schedule:

  • 24 hours a day, 7 days a week

Natural gas phone numbers

If you need to contact one of our agents by telephone here are the numbers available to you, depending on the issue.

Natural gas installation
900 699 011

Call us to request natural gas for your home’s hot water and/or heating.

Schedule:

  • Monday to Friday from 8:30 a.m. to 9:00 p.m.
  • Saturdays from 9:00 a.m. to 6:00 p.m.

(except national holidays)

Customer service
900 100 252

You can request information about readings, periodic inspections or any other information related to the distribution network. For any questions concerning your bill, please contact your marketing company.

Schedule:

  • Monday to Saturday from 8:00 a.m. to 10:00 p.m.
    (except national holidays)

Receiving readings
900 770 770

For all customers who wish to read their own meter free of charge.

Schedule:

  • Monday to Saturday from 8:00 a.m. to 10:00 p.m.
    (except national holidays)

Wholesale customer service (large consumption)
900 500 404

Service for companies and SMEs, developers, and neighborhood communities with boiler rooms.

Schedule:

  • Monday to Saturday from 8:00 a.m. to 10:00 p.m.
    (except national holidays)

Propane customer service
900 708 709

For LPG (liquid petroleum gases) customers of Nedgia distributors.

Schedule:

  • Monday to Saturday from 8:00 a.m. to 10:00 p.m.
    (except national holidays)

Support for partner companies
900 500 405

If you are an installer, a partner company, or a trade association and have any questions, contact us.

Schedule:

  • Monday to Saturday from 8:00 a.m. to 10:00 p.m.
    (except national holidays)
 
 

Contact by email

gestioncontactosnedgia@naturgy.com