Cookies policy
I. Purpose
The website www.nedgia.es (the “Website”) is owned by NEDGIA, S.A. Avenida de América, no. 38, 28028, Madrid N.I.F. A66560152, enrolled in volume 31798, page 71, sheet number M-572226 of the company registry of Madrid (“Nedgia”). This Website uses a technology called “cookies”, which collects information on your use of this Website.
The purpose of this Cookies Policy is to provide you with clear and concise information on the cookies used on our Website.
II. What are cookies?
Cookies are small files that are downloaded to your device (computer, mobile phone or any other device with internet access) when you visit a certain web page, with the aim of storing information related to your browsing activity.
In general, cookies can be used for a wide range of purposes, such as to recognise you as a user, obtain information on your browsing habits, or customise how the website content is displayed.
You must provide consent before cookies can be installed on your device, with the exception of technical cookies, which are exempt from this obligation as they ensure that our Website works correctly and allow users to browse the page.
III. Types of cookies and which ones are used on our Website
There are different types of cookies depending on the managing entity, the purpose for which the information collected is used and the time that they remain active on your device.
In the table below, you can find a general description of the most frequently used types of cookies, although not all of them are used on our Website. Consequently, below the table we provide detailed information on which cookies we use and their specific characteristics.
Types of cookies
| Category | Type of cookie | Description |
| Based on the managing entity | First-party cookies | These cookies are sent to the user’s device from a server or domain managed by Naturgy and from which the service requested by the user is provided. |
| Third-party cookies | These cookies are sent to the user’s device from a server or domain which is not managed by Nedgia, but by another entity that processes the data obtained through the cookies. | |
| Technical cookies | These cookies allow the user to browse the website, using the different options or services it offers. For example, they make it possible to control traffic and data communication, identify the session, remember the elements of an order, request registration or participation in an event, etc. User consent is not required to install this type of cookie, as they are exempt from this obligation. | |
| Based on the purpose | Customisation cookies | These cookies make it possible to remember information so that a user can access the service with certain characteristics that differentiate their experience from that of other users, such as the language, favourite sections, the aspect or content of the service depending on the type of browser used to access the service or the region from where it is accessed, etc. |
| Analytical cookies | These cookies make it possible to measure user activity on the website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. | |
| Behavioural advertising cookies | These cookies store information about users’ behaviour obtained from continuous observation of their browsing habits. This allows us to offer personalised advertising based on this data. | |
| Based on the time they remain active | Session cookies | These cookies are designed to recognise and store data while the user is accessing the website. They are normally used for storing information that is solely retained for providing user-requested services on a single occasion and disappear at the end of the session. |
| Persistent cookies | These cookies are stored on your device and the data can be accessed and processed for a period of time defined by the cookie owner. This period may be several minutes to several years. |
Cookies used on our Website
Our Website uses technical cookies, which do not require user consent to be installed.
Furthermore, our Website uses other cookies that require your consent before they can be installed. The information obtained through these cookies can be used by both Nedgia and the cookie owner. You can find information below on these cookies.
| Cookie | Type | Purpose | Account holder | Duration | Comments |
| cookielawinfo-checkbox-necessary | Proprietary, technical and persistent | This cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Necessary” category. | webtoffee | 11 months | For more detailed information, please visit webtoffee’s website at the following link: webtoffee |
| viewed_cookie_policy | Proprietary, technical and persistent | This cookie is set by the GDPR cookie consent plug-in and is used to store whether the user has given their consent for cookie usage. It does not store any personal information. | webtoffee | 11 months | For more detailed information, please visit webtoffee’s website at the following link: webtoffee |
| test_cookie | Third-party, technical and persistent | This cookie is set by doubleclick.net. The purpose of the cookie is to determine whether the user’s browser supports cookies. | 11 months | For more detailed information, please visit Google’s website at the following link: Google Marketing | |
| _dc_gtm_UA-47182075-1 | Third-party, analytical, persistent | This cookie is associated with websites that use Google Tag Manager to load other scripts and codes into a page. | 1 minute | For more detailed information about all of these cookies, please visit Google’s website at the following link: Google Analytics | |
| _dc_gtm_UA-47185031-1 | Third-party, analytical, persistent | This cookie is associated with websites that use Google Tag Manager to load other scripts and codes into a page. | 1 minute | For more detailed information about all of these cookies, please visit Google’s website at the following link: Google Analytics | |
| _dc_gtm_UA-47185031-5 | Third-party, analytical, persistent | Used by Google Tag Manager to control the loading of a Google Analytics script tag. | 1 minute | For information about the data that Google transfers to third countries, visit the following link: Google Analytics transfers | |
| _ga | Third-party, analytical, persistent | This cookie is set by Google Analytics. It is used to calculate visitor, session, campaign and user data, as well as to monitor usage of the site for the site analysis report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | 2 years | For information about the data that Google transfers to third countries, visit the following link: Google Analytics transfers | |
| _ga_F5KZWMD8KH | Third-party, analytical, persistent | Google Analytics uses this cookie to understand how the user interacts with the website. | 2 years | For information about the data that Google transfers to third countries, visit the following link: Google Analytics transfers | |
| _gcl_au | Third-party, analytical, persistent | Google Analytics uses this cookie to understand how the user interacts with the website. | 2 months | For information about the data that Google transfers to third countries, visit the following link: Google Analytics transfers | |
| _gid | Third-party, analytical, persistent | This cookie is set by Google Analytics. The cookie is used to store information on how visitors use the website, and helps to create an analytical report on how the website is performing. The data collected, including the number of visitors, the source where they come from and the pages, is displayed anonymously. | 1 day | For information about the data that Google transfers to third countries, visit the following link: Google Analytics transfers | |
| vuid | Third-party, analytical, persistent | This cookie is used to anonymously measure the number of visitors and their behaviour on a website. The data includes the number of visits, the average duration of visits to the website, the pages visited, etc., with the aim of better understanding users’ preferences for targeted advertising. | Vimeo | 2 years | For more detailed information, please visit Vimeo’s website at the following link: Vimeo |
| cookielawinfo-checkbox-preferencias | Proprietary, technical and persistent | This cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Preferences” category. | cookielawinfo-checkbox-preferencias | 1 year | These cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. |
| cookielawinfo-checkbox-analiticas | Proprietary, technical and persistent | This cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Analytics” category. | cookielawinfo-checkbox-analiticas | 1 year | These cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. |
| cookielawinfo-checkbox-publicitarias | Proprietary, technical and persistent | This cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Advertising” category. | cookielawinfo-checkbox-publicitarias | 1 year | These cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. |
| cookielawinfo-checkbox-functional | Proprietary, technical and persistent | This cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Functional” category. | cookielawinfo-checkbox-functional | 1 year | These cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. |
| _hjFirstSeen | Third-party, advertising and persistent | This cookie is set to identify the first session of a new user. It stores a true/false value that indicates whether this is the first time Hotjar has seen this user. It is used by recording filters to identify new user sessions. | _hjFirstSeen | Session | These cookies make it possible to measure user activity on the Website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. |
| _hjAbsoluteSessionInProgress | Third-party, advertising and persistent | This Hotjar cookie is used to detect a user’s first page view session. This is a True/False indicator established by the cookie. | _hjAbsoluteSessionInProgress | 30 minutes | These cookies make it possible to measure user activity on the Website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. |
| cookie_aceptacion | Proprietary, technical and persistent | This cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent for cookies in the “Acceptance” category. | cookie_aceptacion | 5 months | These cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. |
| _hjIncludedInPageviewSample | Third-party, advertising and persistent | This cookie is set to let Hotjar know whether this visitor is included in the data sampling defined by the traffic limit for the page on your website. | _hjIncludedInPageviewSample | 2 minutes | These cookies make it possible to measure user activity on the Website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. |
| _fbp | Third-party, advertising and persistent | Facebook sets this cookie to send advertising when you are on Facebook or a digital platform driven by Facebook advertising after visiting this website. | _fbp | 3 months | These cookies store information about users’ behaviour obtained from continuous observation of their browsing habits. This allows us to offer personalised advertising based on this data. |
| fr | Third-party, advertising and persistent | Facebook sets the cookie to display adverts that are relevant to users and to measure and improve adverts. The cookie also tracks user behaviour on the web on sites that have Facebook pixels or social plugins. | fr | 3 months | These cookies store information about users’ behaviour obtained from continuous observation of their browsing habits. This allows us to offer personalised advertising based on this data. |
| _hjSessionUser_* | Third-party, analytical, persistent | The Hotjar cookie is set when a user opens a page with Hotjar script for the first time. It is used to save the user’s Hotjar ID, which is unique for that website in the browser. This guarantees that behaviour on subsequent visits to the same website is attributed to the same user ID. | Hotjar | 1 year | The Hotjar cookie is set when a user opens a page with Hotjar script for the first time. It is used to save the user’s Hotjar ID, which is unique for that website in the browser. This guarantees that behaviour on subsequent visits to the same website is attributed to the same user ID. |
| _hjSession_* | Third-party, functional and persistent | A cookie that contains data about the current session. This guarantees that any subsequent requests in the session window will be attributed to the same Hotjar session. | Hotjar | 30 minutes | A cookie that contains data about the current session. This guarantees that any subsequent requests in the session window will be attributed to the same Hotjar session. |
| _hjIncludedInSessionSample | Third-party, analytical, persistent | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the daily session limit for the site. | Hotjar | 2 minutes | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the daily session limit for the site. |
| __cf_bm | Third-party, functional and persistent | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | Cloudfare | 30 minutes | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| wp-wpml_current_language | Proprietary, customised and persistent | This cookie is set by the WPML WordPress plug-in. The purpose of the cookie is to store the current language. | wp-wpml_current_language | 1 day | This cookie is set by the WPML WordPress plug-in. The purpose of the cookie is to store the current language. |
| _vis_opt_s | Third-party, analytical, persistent | Used by Visual Website Optimizer to determine if the visitor is participating in a design experiment. | VWO | 100 days | For more detailed information, please visit VWO’s website at the following link: VWO |
| _vis_opt_test_cookie | Third-party, functional and persistent | Used to check whether the user’s browser supports cookies. | VWO | Session | For more detailed information, please visit VWO’s website at the following link: VWO |
| _vwo_ds | Third-party, analytical, persistent | Collects data related to user visits to the website, such as the number of visits, the average time spent on the website and which pages have been loaded, for the purpose of generating reports to optimise website content. | VWO | 3 months | For more detailed information, please visit VWO’s website at the following link: VWO |
| _vwo_nls_q_# | Third-party, analytical, persistent | This cookie is used to collect statistical data to understand visitor behaviour and track visitor browsing on the website. | VWO | Persistent | For more detailed information, please visit VWO’s website at the following link: VWO |
| _vwo_referrer | Third-party, analytical, persistent | It records data on visitor behaviour on the website. This is used for internal analysis and web optimisation. | VWO | Session | For more detailed information, please visit VWO’s website at the following link: VWO |
| _vwo_sn | Third-party, analytical, persistent | Collects statistics about user visits to the website, such as the number of visits, the average time spent on the website and which pages have been read. | VWO | 1 day | For more detailed information, please visit VWO’s website at the following link: VWO |
| _vwo_uuid | Third-party, functional and persistent | Used by Visual Website Optimizer to ensure that the same user interface variant is displayed on each visit, if the user is participating in a design experiment. | VWO | 10 years | For more detailed information, please visit VWO’s website at the following link: VWO |
| _vwo_uuid_v2 | Third-party, functional and persistent | This cookie is set to perform a split test on the website, which refines the relevance of the website to the visitor. The cookie can also be set to enhance the visitor’s experience on a website. | VWO | 1 year | For more detailed information, please visit VWO’s website at the following link: VWO |
| v.gif | Third-party, functional and persistent | This cookie is set to perform a split test on the website, which refines the relevance of the website to the visitor. The cookie can also be set to enhance the visitor’s experience on a website. | VWO | Session | For more detailed information, please visit VWO’s website at the following link: VWO |
| vwo_apm_sent | Third-party, analytical, persistent | Pending | VWO | Persistent | For more detailed information, please visit VWO’s website at the following link: VWO |
| vwoSn | Third-party, functional and persistent | This cookie is set to perform a split test on the website, which refines the relevance of the website to the visitor. The cookie can also be set to enhance the visitor’s experience on a website. | VWO | Persistent | For more detailed information, please visit VWO’s website at the following link: VWO |
IV. Ways to grant, refuse or revoke consent for cookie use
If you wish to eliminate third-party cookies after having already provided your consent through the Cookie Settings Panel, you must do so using the tools provided by your browser or, where applicable, the system offered by the cookie owner.
In addition, we inform you that you can block, disable or delete cookies at any time by changing your browser settings.
For more information, consult your browser’s help page on how to manage cookies. Below, we provide the links to information on how to manage cookie use in the most commonly used browsers:
V. Data transfers to third countries
The data collected through proprietary cookies is processed within the European Economic Area or in countries that have been declared to have an adequate level of protection.
With regard to third-party cookies, you can find out about any data that the third parties identified in this policy transfer to third countries, where applicable, through the links provided above in the “Remarks” column of the table describing the cookies used on this Website.
VI. More information on personal data protection
We recommend that you consult our privacy policy for more information on how we process your personal data, as well as how to exercise your rights and file a complaint with Nedgia’s Data Protection Officer and/or the corresponding data protection authority.
VII. Changes to this cookies policy
We may update our Website’s Cookie Policy. Therefore, we recommend that you review this policy on a regular basis in order to stay correctly informed on how we use cookies.
June 2022
